Hbaje Privacy Policy — Your Data Is Safe With Us

Hbaje is one of Bangladesh's most trusted online gaming platforms. Protecting the personal information you share while using our services is our foremost responsibility. This Privacy Policy clearly explains what data hbaje collects, why it is collected, and how it is stored and kept secure.

By accessing the hbaje website or mobile app, or by creating an account, you agree to this Privacy Policy. This policy is drafted in accordance with applicable data protection laws in Bangladesh and follows international standards. We will notify you before making any changes, and the last updated date will always be displayed on this page.

This Privacy Policy applies to all hbaje services — including the website, mobile app, Live Casino, slots, betting, fish games, and all other offerings.

Hbaje collects two types of information — what you provide directly, and data collected automatically from your browsing and usage patterns. Details are provided below.

Hbaje uses your information only for specific, clearly defined purposes. We never misuse your data. Below is a full list of how we use your information.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and technical assistance.
• To detect suspicious activity and keep your account secure.
• To comply with applicable laws and regulations, including KYC and AML requirements.
• To create a personalized gaming experience tailored to your preferences.
• To inform you about relevant promotions and offers (with your consent).
• To analyze usage data for improving platform performance.
• To monitor playing patterns and ensure responsible gaming.

Hbaje never sells your personal information. In certain specific circumstances, limited data may be shared with third parties. Any such sharing is always regulated and governed by formal agreements.

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Technology Partners: Software providers supporting platform operations are granted limited access.
• Law Enforcement: Information may be disclosed to the government as required under Bangladesh law.
• Fraud Prevention: Information may be shared with authorized parties to detect fraudulent activity.

All third-party partners are contractually required to comply with hbaje's privacy standards and may not use the information received for any other purpose.

Hbaje uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Required for login sessions, security verification, and core platform functionality.
• Functional Cookies: To remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: To understand platform usage and improve our services.
• Marketing Cookies: To show you relevant offers based on your interests (optional).

Hbaje retains your information only for as long as necessary. Your data is kept while your account remains active. Even after an account is closed, certain information may be retained for a defined period as required by law.

• Account data: retained for up to 5 years after account closure (as required by law).
• Financial transaction records: 7 years (in accordance with Bangladesh financial regulations).
• Support communication records: 3 years.
• Logs & usage data: automatically deleted after 1 year.
• Marketing preferences: deleted immediately upon opt-out.

Hbaje believes you should have full control over your own data. Under our Privacy Policy, you have the following rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Portability: You can request a copy of your data in a commonly used format.

Hbaje uses industry-leading technology and practices to protect your information. Our security framework is multi-layered and continuously updated.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• All sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA) is in place.
• Regular third-party security audits and penetration testing.
• 24/7 security monitoring and anomaly detection system.
• Strict data access controls and training for all staff.
• We commit to notifying users within 72 hours of any data breach.

Hbaje strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Any account identified as belonging to a minor is immediately suspended.
• Any minor's data is permanently deleted from our systems.
• Parents can report suspicious activity — we will take prompt action.

For any questions, complaints, or requests regarding this Privacy Policy or your personal data, please reach out to our dedicated Privacy Team.

We aim to respond to all requests within 30 business days. For urgent privacy matters, we respond even faster. Our FAQ Page You can also get answers to common questions here.